One of the possible approaches that can be used to help our customers is providing off-shore QA of the work done by in-house development team of the customer.
Our team has completed a QA outsourcing project for a North American company, specializing in network and systems administration software solutions (patch installation over networks, remote hardware and software scanning and reporting, etc).
This project required 1 QA manager and 4 QA engineers, and lasted for 2 years.
The tasks performed by our team were as follows:
Since the products being tested were used by customers in many countries, our QA team had to perorm testing on at least 4-5 different language versions of the operating systems.
The team was providing the customer with daily reports on the progress and results of testing, as well as tracking .