There are many organizational difficulties facing small to medium Software Quality Assurance (QA) teams. Because of this, we welcome any help to simplify this work and make assignment, communication and reporting more reliable. Tools are not the silver bullet, yet with a responsible team the right tools can make a lot of difference. Read on to see how we started using Google’s toolkit (namely, Google Wave and Google Docs) in our daily QA and general development practices, as described by Dmitriy Boltovskiy, our QA team lead.
Last December, we decided to redesign our website, and, due to lack of resources, wanted to hire and external shop to do it for us. After the requirement discussions and resulting budget calculation, we decided to design and implement our website ourselves. Yet some lessons were learned, which I would like to share below.